Testimonials

When a company gets customer service right the feeling is awesome. My problem, I needed a parts kit, a small item only a few dollars but online ordering prevented with courier costs. So I stopped my online shopping cart. A few days later an email saying about completing my order came through. I replied to this cordially and happily saying no problem and I understand courier cost US to NZ makes it a bonkers idea. Mere moments later a reply from Rob at Nodal Ninja letting me know that he agreed with the bonkers courier cost and will send me the repair kit and postage free of charge. I was already happy with the company and product but attention to small detail service like this is nothing less than outstanding. What they have done is guaranteed that all of my future and recommended purchases will be to Fanotec Nodal Ninja. Too many people are quick to shout and complain. Too few will shout to congratulate and applaud. Epic job. Thank you - Neil Jones / Wanganui, New Zealand

Dear Rob, This small message to tell you that the packet is well arrive in Cambodia, i have try our product since 3 evening and I should say that after more than 30 years photography, I don’t see a product so well finish as you’re at this day! If you need any testimonial in French, or German… let me know that will be my pleasure. Warms regards - Stéphane

Thanks, Rob! You're my hero! - Lois

You're amazing. Thanks so much. I really look forward to capturing my first images! Best, TJ - - TJ Nuckolls

My shipment just arrived... as an engineer I love the design, fit/finish, robustness and packaging of the products. As a photographer I’ve made over 600 panoramas using Nodal Ninja gear: https://www.360cities.net/profile/johnwood Look forward to making pole panoramas, John.

Waw!!!!! Thank you very much! I love NN!!!! :-) - Mario C., Columbia

I got this product about a week ago and wow! Very well made, easy to use, easy to set up in the field, simple operation and excellent results. My panorama stitching is seamless. Really excellent designed product for the serious panoram pro! - Cecil (M1 - L w/ RD16 II)

Wow Bill Bailey you have outdone yourself.. yet again. - Chaim P. USA

I see well, I think it'll work! Thanks so much, Bill you're the best! - Fabio M. USA

Good advice. Thanks for all your tips Bill, much appreciated. - Dave K. USA

Dear Bill, Hope all is well with you. I have been using the nodal ninja carbon travel pole & I must congratulate you as its truly a fabulous product. Its wonderful !! - Harmeet S. India

Bill, I used the NN5 for years and upgrade to M1L as I realized it was possible. I like the NN-products a lot. Your and also Mauros Service (Italy) is fantastic. Thats why it was a pleasure for me to send some suggestions for minor hardware updates (like marks at the upper M1L-rotator a.s.o.) That it is - for now ;o) Cheers - Norbert S Germany

Feel free to ask for a virtual tour (or several) to use on your website as a testimonial of what a nodal ninja can achieve. Best regards - Murray Q. New Zealand

I am in the BFA Photography program at the University of Nevada, Reno and have been documenting the Truckee Meadows through large panoramic images for the past two and a half years. My NN5 has been a workhorse. I decided to keep it as a backup for my latest purchase, the M1 (soon to become an M2). Rob rocks: Aussie Aussie Aussie, Oi Oi Oi. - Rob O. USA

we look forward to using your product with our Digital Visual Effects Post Grad students. take care, - Ken W. Canada

Thanks again for all your great service and support! If you are ever in need of customer testimonials I'm happy to provide one. Best - Roy N. California

Dear Nodal Ninja people ... I thought I would drop you a line after 6 months on Nodal Ninja 5 ownership. My observations will be doubtless apply to the newer models. I procrastinated for at least 9 months before buying a Nodal Ninja head. What a fool I was. The quality is superb from the first moment you open the padded case it comes in. You notice the quality when using this superb head ... its precision really is a pleasure. After calibration (on a lazy Sunday afternoon), the time you save in setting up your shot is immediately apparent. This time alone is worth the price, even above the quality feel and operation of the head. Anyone wanting to do well at Panorama photography will NOT be disappointed. When you stitch the picture, you see the quality again ... The image stitches about 5 times as fast because individual images are so precisely aligned. Also, there are a few good you tube videos to help you align your body with all your lenses ...My sincere thanks to your company for making and selling this excellent product. - Mick Deutsch, Australia

Panoramic photos:reality and easy to use - 4 stars. About Me, Photo Enthusiast. Rapid and easy to use to create very good panoramic photos. Yes, I would recommend this to a friend. - By JR from Madrid, Spain (B&H NN3 MKII review)

Nodal Ninja MK3 II - 2 stars. About Me, Casual Photographer. I used this head to shoot panoramas. It's inexpensive but takes tideous amount of work to keep it level throughout the whole range (360). No, I would not recommend this to a friend. - By j05h from Detroit, MI (B&H NN3 MKII review)

Moderator comment: customer simply did not tighten lower rotator

Beautifully crafted - 5 stars. About Me, Pro Photographer. I photograph architecture. Leveling is important to me. I get close to straight with my ball head and now I can fine tune my leveling with the EZ-Leveler. Yes, I would recommend this to a friend. - andrea b. from honolulu HI (B&H EZ-Leveler - II review)

Great compact solution for sphere panos - 5 stars. About Me, Pro Photographer. This is an excellent product. I bought this for use with the Google Photographer program and it works flawlessly. I use this with a Canon 8-15mm f/4L Fisheye lens and I can acquire a full spherical panorama in about 15 seconds once the equipment is set up. Setup takes about 1 minute from when I unzip the case to when I have it mounted onto the tripod. It is a very easy solution and it has rock solid stability. I am very happy with this product. Yes, I would recommend this to a friend. - By TriExposure Photography from Phoenix, AZ (B&H R1 Adjustable Tilt Ring Head review)

When you don't any problems with your package is always great feedback. -

5/5: A very satisfying purchase. Product was exactly as described, arrived in perfect condition and got here very quickly. I REALLY liked the handwritten "thank you" on the packing slip; the first personalized one I've gotten in this impersonal world of online ordering -

5/5: Thanks for the item. well packaged. -